Account Manager, Dallas

Dallas office
Our Plano office at Legacy Center, about 30 minutes outside of Dallas, is the latest addition to the Fundbox family. Join our local team and help build it from the ground up. We strive to become Plano’s top employer and we’re recruiting the brightest minds and building a best in region office that blends our Tel Aviv and San Francisco inspired culture, with a Texas twist. We take our work seriously, but live life to its fullest. Wear jeans as you change the world in a modern open office, and blow off steam at the many fitness centers, restaurants, and bars.

Job Description

At Fundbox our vision is to power the small business economy with innovative credit and payment solutions. We offer fast and incredibly intuitive access to business credit. Our goal is to unlock the potential of small businesses by giving them financial agility and peace of mind. We need outstanding people to help us achieve our goals.

Fundbox is searching for an intelligent and collaborative Account Manager that is client-focused and who is passionate about helping small business owners succeed. As an Account Manager at Fundbox you will create meaningful experiences and deliver value to existing customers by providing them with products and services that best fit their financial needs.

The Account Manager will act as the principal point-of-contact for clients and will work closely with Risk, Product, Customer Support, and Marketing teams on the delivery of all new initiatives to help drive product awareness, customer retention, and meet company goals. This person will capture and track valuable customer feedback and ensure all stakeholders are kept informed regarding project status and progress, including milestones of program development.

In this role, you will:

  • Communicate and track customer needs and project requests

  • Collaborate with product to drive tests with targeted customers

  • Create and track towards measurable goals and customer metrics

  • Provide insights to customers to ensure they get the most out of our products and experience

  • Generate referrals, case studies, and reviews from existing clients

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You should have:

  • Strategic account management experience

  • Excellent communication and interpersonal skills

  • An aptitude for building strong customer relationships

  • Self-motivated and a can-do attitude 

  • Strong phone skills

  • Ability to multitask in a fast pace environment

  • Strong presentation skills

  • Experience with being measured against a monthly quota

  • Creative & critical thinking 

  • Technical aptitude 

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About Fundbox

At Fundbox, we’re on a mission to help give business owners more financial power. Our story began when our CEO and co-founder’s mother encountered cash flow problems when she tried to grow her small business. The challenges she faced inspired our CEO to solve the most important problems for business owners and help them access capital and financial tools. Today, we combine cutting-edge machine learning and data science technologies with outstanding design and top-notch user support that earns rave reviews from our thousands of happy customers. Fundbox has raised over $100 million in capital from leading Silicon Valley investors such as Jeff Bezos, Khosla Ventures, General Catalyst Partners, and Spark Capital. Fundbox has offices in downtown San Francisco and Tel Aviv, Israel.

Dallas, TX Office

Our Plano office at Legacy Center is the latest addition to the Fundbox family. Join our local team and help build it from the ground up. We strive to become Plano’s top employer and we’re recruiting the brightest minds and building a best in region office that blends our Tel Aviv and San Francisco inspired culture, with a Texas twist. We take our work seriously, but live life to its fullest. Wear jeans as you change the world in a modern open office, and blow off steam at the many fitness centers, restaurants, and bars.

Diversity and Inclusion at Fundbox

Fundbox is proud to be an equal opportunity workplace as we know that diverse teams produce the best work. We are committed to building a culture of innovation and inclusion across gender, race, age, sexual orientation, religion, disability, and identity.Hereat Fundbox, we strive to uphold a system of values we call MOSAIC: Mission, Ownership, Speed, Achva (a Hebrew term meaning to help one another), Innovation, and Clarity. Embracing our diverse backgrounds and abilities allows us to harness our creativity and achieve more, together.

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